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FAQs
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1. What are your display weapons made of?
Our display weapons are meticulously crafted using advanced 3D printing technology and hand-finished with high-quality materials. We ensure each piece is durable, visually striking, and built to last.
2. Are your weapons functional or can they fire projectiles?
No, our weapons are non-firing and contain no internal mechanisms. They are designed purely for display and decorative purposes.
3. Can I customize a display weapon?
Yes! We offer a range of customization options, including unique camouflage designs and personalized charms. You can work with us to create a piece that perfectly matches your style and preferences.
4. Do you offer pre-designed display weapons?
Absolutely. We have a collection of pre-designed display weapons ready to purchase, featuring various styles and themes inspired by gaming and fantasy.
5. How do I know if my custom design request is feasible?
Our design team will review your custom design request and provide feedback on its feasibility. We’ll work with you to ensure that your vision is achievable and meets our quality standards.
6. How long does it take to complete a custom order?
The time required for a custom order depends on the complexity of the design and our current workload. Typically, custom orders take 4-6 weeks to complete. We will provide an estimated completion time when you place your order.
7. How should I care for my display weapon?
To keep your display weapon in pristine condition, avoid exposure to direct sunlight and moisture. Dust regularly with a soft cloth and store it in a dry, cool place to preserve its appearance.
8. Can I return or exchange a custom display weapon?
Due to the personalized nature of custom orders, returns and exchanges are not accepted. However, if you receive a pre-designed weapon that is damaged or defective, please contact our customer service for assistance.
9. What are the shipping options and costs?
We offer various shipping options depending on your location. Shipping costs are calculated based on the size and weight of your order, as well as your delivery address. Shipping details and costs will be provided at checkout.
10. How can I contact customer support?
You can reach our customer support team through the contact form on our website, via email, or by phone. We are here to assist you with any questions or concerns you may have.
11. Are your display weapons safe for children?
Our display weapons are designed for decorative purposes and are not intended for play. They are made with materials that are safe for display but may have sharp edges or detailed parts that are not suitable for children.
12. Can I see a preview of my custom design before it’s made?
Yes, we offer digital previews of custom designs before we proceed with production. This allows you to review and approve the design to ensure it meets your expectations.
13. How do I update my order information or shipping address?
To update your order information or shipping address, please contact our customer support team as soon as possible. We can make changes to your order if it has not yet been processed or shipped.
14. Do you offer bulk or wholesale orders?
Yes, we offer bulk and wholesale options for display weapons. Please contact our sales team for more information on pricing and availability.